Returns & Exchanges

At ZeroHedge, we prioritize the freshness and safety of our food products, allowing returns for damaged or incorrect items within 14 days of delivery. Due to the perishable nature of our inventory, we cannot accept returns on opened food items unless they are defective.

Return Process

• 1.
  Submit a Request

  Contact our support team within 14 days of receipt with your order number and a brief explanation of the issue.

• 2.
  Provide Verification

  Attach clear photographs of the product, packaging, and shipping label to help us verify the damage or error.

• 3.
  Receive Authorization

  Once reviewed, our team will provide a Return Merchandise Authorization (RMA) number and instructions for shipment if a physical return is required.

• 4.
  Processing and Refund

  After your request is approved, we will issue a full refund to your original payment method or dispatch a replacement within 3-5 business days.